One Touch App aims to ensure customer satisfaction. Please read our policy carefully:
Returns
Returns are accepted within 7 business days from the date of delivery.
Products must be unused, in original packaging, and in resalable condition.
To initiate a return, contact us at info@onetouchapp.com with your order details.
Return once initiated will be picked within 3-5 working days.
Refunds
Refunds will be credited within 5-7 business days after receiving the returned product.
Refunds will be made to the original payment method.
Shipping charges are non-refundable unless the return is due to our error.
Non-returnable Items
Personalized or customized products.
Products damaged due to misuse.